Live Chat Support

About Us


Secure Hosting and Payments has been a major player in the Payment Service Provider field since 1998 and in March 2017 became a wholly owned subsidiary of Monek LTD.

Typically serving small and medium sized businesses, Secure Hosting and Payments helps companies capture, process and deliver accurate customer payment data, an essential foundation for any profitable customer relationship. Serving thousands of merchants for more than a decade with a rich user interface and well rounded technology and support offering, connects to the banks via the Monek Gateway supporting thousands of merchants.

Monek is now regarded as the UK’s largest independently owned credit card processing business and demonstrates enviable growth and innovation from operating secure systems, developing new innovative functionality and delivering innovative payment platforms.

Payment Card Industry Data Security Standards (PCI:DSS)

Right around the world, the security of cardholder account data has become a matter of real concern as card payments become increasingly the payment method of choice for consumers. In many countries around the world there have been instances of hackers accessing computer systems, stealing cardholder data, and using this data to commit fraud. In most cases, these computer systems have been operated by merchants that accept payment cards, or vendors that process payments on their behalf.

In response Visa and MasterCard have created the Payment Card Industry Data Security Standard (PCI:DSS).
This is a set of industry-wide requirements and processes, supported by every major international payment scheme.
Every business that accepts card payments can benefit from compliance with PCI:DSS – protecting your customers
and safeguarding your reputation.

Providing complete peace of mind, all Monek systems, including terminals, are PCI:DSS Level 1 compliant.
We are one of only a handful of companies in Europe to have achieved compliance for products across all retail sectors.
Our compliance is regularly monitored and we are listed as an approved service provider by Visa Europe.

Key Staff

Miles Carroll – CEO

Miles joined Monek in August 2016 as MD. Miles started life in banking for Rothschild, before moving into technology with IBM and has worked in the area of fraud and payments since 2003 as both a provider of systems to banks and larger merchants; and more recently as the MD of an issuer of cards. As CEO, he continues to build Monek’s position as one of the UK’s largest IP payment gateways. Miles is married with two daughters and has recently been learning to speak German, he is also a keen (but not that good) horse rider and snow-skier.

Bill Mooney – Sales & Marketing Director

Bill Mooney is Monek’s Sales and Marketing Director. Bill has an outstanding record of success in developing and assuring the delivery of sales and marketing strategies for a range of well know companies. He is a Fellow of the Institute of Direct Marketing and sits on the Data & Database Council for the Institute. Previous roles include Marketing Services Director at GB Group plc and Business Development Manager for marketing automation specialist Alterian plc. Bill is using his experience across a number of sectors to bring fresh thinking to the way Monek’s services are offered to our clients.

Tanya Parker – Operations Director

Tanya Parker is Monek’s Operations Director. Tanya has 19 years experience in IT and Operations Management, the majority of which was spent as the IT Director at Jessops Europe Ltd, where she headed up the organisations IT and programme management functions. Following 10 years as a loyal secure hosting customer, Tanya jumped at the chance to join the team and will undoubtedly play a significant part in helping to drive the company through the next stage of its exciting journey. Tanya describes herself as “a professional nag who gets the job done by making lists and bribing associates with food”. In her spare time she enjoys exploring the world, climbing mountains and making more lists.